Are You Being Censored Online?

In the wake of the 2015 terror attacks across Europe, Facebook, Microsoft, Twitter, and YouTube signed an agreement with the European Commission to “prohibit the promotion of incitement to violence and hateful conduct.”
In other words, European regulators are using threats of harsher laws and potential liability to pressure tech companies into controlling and suppressing “extreme speech” on social media websites. This regulatory effort runs the risk of censorship creep, whereby protected speech, including political criticism and newsworthy content, could be removed from online platforms on a global scale.
In theory such an agreement does not seem to have egregious effects on society, however in reality, the line between censorship of violence-provoking hate speech and censorship creep is very slim.
However, tech companies have four possible strategies they can use to push back against government overreach and ensure that this vague line is not crossed…
1. Definitional Clarity: Clear and universal definitions of hate speech and violent extremist material, developed with assistance from human rights groups and academics, is essential for containing censorship creep. Guidelines for these policies should also provide specific examples of content deserving this designation.
2. Robust Accountability: Rigorous accountability is also necessary to check government efforts to censor disfavored view points and dissent. Removal requests by state employees and the NGOs that represent them must be subject to rigorous review. A wise approach for tech companies is to subject government requests to several layers of review by their most senior staff to ensure governments are not merely silencing political dissent.
3. Detailed Transparency: Companies should be required to provide detailed reports on governmental efforts to censor hate speech and extremist material. Transparency reports enable public conversations about censorship, and although transparency alone cannot solve the problem of censorship creep, it can help to contain it.
4. Ombudsmen Oversight: Ombudsmen, or public editors, should work to protect press freedom and to promote high-quality journalism. One concern of censorship creep is its potential to suppress newsworthy content. To address this concern, companies should consider hiring or consulting ombudsmen, whose life’s work is the news-gathering process. They would help to identify requests that would remove material that is important for public debate and knowledge.
By pressuring Silicon Valley to alter private speech policies and practices, EU regulators have effectively set the rules for free expression across the globe. Companies can and should adopt prophylactic protections designed to contain government overreach and censorship creep for the good of free expression.



